Privacy Policy

Effective March 31 2020

Our products and services - including Mobile Apps, Business Solutions, and others that link to this Privacy Policy - aim to organize the Worlds Financial Information and automate Boring Tasks

When you use these services, you'll share some information with us. That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contact us.

Information We Collect

There are three basic categories of information we collect:

  • Information you provide.
  • Information we get when you use our services.
  • Information we get from third parties.

Heres's a little more detail on each of these categories.

Information You Provide

When you interact with our services, we collect information that you provide to us. For example, some of our services may require you to set up an Account, so we need to collect a few important details about you, such as name, email, phone number, password, payment information and other data we might associate with your account.

We also collect content you create, upload or receive from others when using our services. When you contact customer support or communicate with us in any other way, we'll collect whatever information you volunteer to give us.

Information We Get When You Use Our Services

  • Usage Information. We collect information about your activity through our services. For example, we may collect how you interact with a particular App and what Features you use.

  • Content Information. We collect content you create on our services or upload to our services.

  • Device Information. We collect information from and about the device you use. For example, we collect:

    • information about your hardware and software, such as hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level, and time zone;

    • information from device sensors such as accelerometers, gyroscopes, compasses, microphones, and whether you have headphones connected; and

    • information about your wireless and mobile network connections, such as mobile phone number, service provider, IP address and signal strength

  • Location Information. When you use our services we may collect information about your location. With your permission, we may also collect information about precise location using methods like GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.

  • Information Collected by Cookies and Other Technologies.

Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as advertising and commerce features. For example, we may use information collected on other websites to show you more relevant ads. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our services.

  • Log Information. We also collect log information when you use our website, such as:

    • details about how you've used our services;
    • device information, such as your web browser type and language;
    • access times;
    • pages viewed;
    • IP address;
    • identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and
    • pages you visited before or after navigating to our website.

Information We Collect from Third Parties

We may collect information about you from other users, our affiliates, and third parties. Here are a few examples:

  • Advertisers, app developers, publishers, and other third parties may share information with us as well. We may use this information, among other ways, to help target or measure the performance of ads

  • We may also collect information from Analytics Services. These Services include but may not be limited to Google Analytics and Facebook Pixel

How We Use Information

We use the information we collect from all our services for the following purposes:

Provide our services

We use your information to deliver our services. For example we may use unique identifiers stored in cookies on your device to help us authenticate you or we may use your email address to inform you about important changes or contact you.

Maintain and improve our services

We also use your information to ensure our services are working as intended. We may for example use Analytics Information and Cookies to analyze how people interact with our services to improve our products and make them easier to use. We may also use it to provide and improve our advertising services, ad targeting, and ad measurement

Develop new services

We use the information we collect in existing services to help us develop new ones.

Communicate with you

We use information we collect, like your email address, to interact with you directly. We may let you know about upcoming changes or improvements to our services or answer your questions.

Enhance the safety and security of our services.

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm our users, the company, or the public. The data may also be used to enforce our Terms of Service and other usage policies and comply with legal requirements.

How We Share Information

We may share information about you in the following ways:

  • With our affiliates.

  • With third parties. We may share information about you with service providers who perform services on our behalf, including to measure and optimize the performance of ads and deliver more relevant ads, including on third-party websites and apps.

    • We may share information about you with business partners that provide services and functionality on our services
    • We may share information about you, such as device and usage information, to help us and others prevent fraud.
    • We may share information about you for legal, safety, and security reasons to for example comply with any valid legal process, governmental request, applicable law, rule or regulation or for example to detect and resolve any fraud or security concerns.
    • We may share information about you as part of a merger or acquisition. If the Company gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.

We may also share with third parties that provide services to us or perform business purposes for us aggregated, non-personally identifiable, or de-identified information.

Retaining your Information

  • Some data you can delete whenever you like, such as the content you create or upload.

  • Other data is deleted or anonymized automatically after a set period of time.

  • We keep some data until you delete Accounts that may be associated with some Services.

  • And some data we may retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.

Users in the European Union

Rights of Access, Deletion, Correction, and Portability

If European Union (EU) or United Kingdom (UK) data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service.

Bases for Using Your Information

Your country only allows us to use your personal information when certain conditions apply. These conditions are called “legal bases” and, at Snap, we typically rely on one of four:

  • Contract One reason we might use your information is because you’ve entered into an agreement with us. For example when you purchase a service we need to use some of your information to collect payment.

  • Legitimate interest. Another reason we might use your information is because we have—or a third party has—a legitimate interest in doing so. For example, we need to use your information to provide and improve our services, including but not limited to protecting accounts and maintaining stability of services. Because some of our services are free, we also may use some information about you to try and show you ads you’ll find interesting. An important point to understand about legitimate interest is that our interests don’t outweigh your right to privacy, so we only rely on legitimate interest when we think the way we are using your data doesn’t significantly impact your privacy or would be expected by you, or there is a compelling reason to do so. We might also use your data to develope new products and features, understand how people use our services, customize our services, protect against harm or perform research.

  • Consent. In some cases we’ll ask for consent to use your information for specific purposes. If we do, we’ll make sure you can revoke your consent in our services or through your device permissions. Even if we’re not relying on consent to use your information, we may for example ask you for permission to access data like contacts and location on your phone.

  • Legal obligation. We may be required to use your personal information to comply with the law, like when we respond to valid legal process or need to take action to protect our users.

Your Right to Object

You have the right to object to our use of your information. With many types of data, we’ve provided you with the ability to simply delete it if you don’t want us processing it anymore in the settings of the software or by contacting us. For other types of data, we’ve given you the ability to stop the use of your data by disabling the feature altogether and/or stopping to use the service.

International Transfers

We may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live. Whenever we share information of EU users outside the EU we make sure an adequate transfer mechanism is in place.

Children

Our services are not intended for—and we don’t direct them to—anyone under 13. And that’s why we do not knowingly collect personal information from anyone under 13.

Revisions to the Privacy Policy

We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).